Decision details

All social landlords are required to produce an Annual Report to Tenants, which must be published by the 1st October each year, in accordance with Homes England Regulations. The Council, as landlord, has again delegated the production of these reports to its Arm’s Length Management Organisation (Six Town Housing).

These reports are intended to give a brief snapshot of service performance over the last financial year (2019/20).

The style of this year’s reports is in the same format as last year’s reports, showing performance results as icons for simplicity and easy reading. This format also allows for them to be displayed as posters.

The reports will be published on their own organisations websites and posters will be displayed on community noticeboards within managed neighbourhoods where possible. They will also be promoted through social media to tenants, customers and key stakeholders, including Ward Councillors and Chairs of Tenant and Resident Associations. Printed copies will be available upon request.

Approval is sought for the publication of these reports in the format detailed above (copies attached).

If this request is approved, it will enable these reports to be published by the 1st October 2020 and ensure compliance with Homes England Regulations.