Decision details

Refund of car charges

Decision Maker: Executive Director of Operations

Decision status: Recommendations Approved

Is Key decision?: No

Is subject to call in?: No


Bury Council have a Care at Home provider framework. All customers who require care in their own home should receive it from one of these framework providers. During the pandemic, in response to increased demand and capacity issues with our framework providers there was a requirement to spot purchase care at home packages from providers not on this framework. The customer received support from Abafields, a spot purchased care at home provider.

Publication date: 24/11/2021

Date of decision: 27/10/2021

Accompanying Documents: