Decision details

Refund of care charges

Decision Maker: Executive Director of Operations

Decision status: Recommendations Approved

Is Key decision?: No

Is subject to call in?: No


Customer/Family submitted a complaint as they were initially informed they would receive a package of care from the Reablement Service which would be free of charge for up to six weeks.

Publication date: 24/11/2021

Date of decision: 21/10/2021

Accompanying Documents: