Issue details

Annual Complaint Annual complaint handling report and self assessment against the complaint handling code

Decision type: Non-key

Decision status: For Determination

Notice of proposed decision first published: 08/07/2026

Explanation of anticipated restriction:
Open

Decision due: 9 Sep 2026 by Cabinet

Lead member: Cabinet Member for Housing Services

Lead director: Executive Director of Strategy & Transformation

Contact: Sian Grant Email: (s.grant@bury.gov.uk).